Privacy Policy

Information Collection and Use

At ClaimBackSolUp, we are committed to protecting your privacy and handling your personal information with the utmost care. We collect information necessary for managing your compensation claims effectively, including personal identification, contact details, and claim-related documentation.

Types of Information We Collect

The information we collect may include:

  • Personal identification information (name, date of birth, government ID numbers)
  • Contact information (address, email, phone number)
  • Claim-related documentation and evidence
  • Financial information necessary for processing claims
  • Communication records between you and our team

How We Use Your Information

Your information is used exclusively for:

  • Processing and managing your compensation claims
  • Communicating with relevant parties regarding your claim
  • Providing updates on claim progress
  • Improving our services and client experience
  • Complying with legal and regulatory requirements

Information Security

We implement robust security measures to protect your information, including:

  • Encrypted data storage and transmission
  • Secure access controls and authentication
  • Regular security audits and updates
  • Staff training on data protection

Information Sharing

We share your information only when:

  • Required for processing your claim
  • Authorized by you in writing
  • Required by law or regulatory authorities
  • Necessary for fraud prevention or security purposes

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your information
  • Withdraw consent for non-essential data processing
  • Request data deletion (subject to legal requirements)

Data Retention

We retain your information for the duration necessary to:

  • Complete your claim process
  • Comply with legal requirements
  • Address any potential disputes
  • Maintain accurate business records

Contact Us

For privacy-related inquiries or to exercise your rights regarding your personal information, please contact our Privacy Officer through our secure communication channels provided on our Contact page.

Policy Updates

We regularly review and update our privacy policy to ensure it reflects current practices and legal requirements. Significant changes will be communicated to active clients.